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Articles in CallScripter Synergy Interactive Intelligence User Guide Articles

CallScripter Synergy Interactive Intelligence User Guide Articles
  • Agent Log On and Request Breaks Options
  • Agent Login
  • Agentless Interactions
  • App Pool Configuration (64 bit Servers Only)
  • Available Statuses
  • Awaken Scripting for Interactive Intelligence
  • Call Control
  • Campaign Selection (Dialler only)
  • Communication Toolbar
  • Configuration Troubleshooting
  • csCommand Examples and Syntax
  • csCommand List
  • ININ csCommand Control
  • Interaction Management - Best Practice
  • Linking Workflow Data to Campaign Data (Dialler Only)
  • Product Overview
  • Request Licence and Installer
  • Requesting a Break (dialler only)
  • Scripting Support
  • System Configuration for Interactive Intelligence Integration
  • System Requirements & Installation
  • Toast Messages
  • Toolbar Providers (Optional)
  • Workflow Designing for CIC

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