Synergy can work with a wide range of telephony systems. This is achieved either via a telephony provider specific integration or via URL Pop.
URL Pop Functional Description
URL Pop integration type is when the Telephony platform initiates a script pop via an http request (GET or POST). The script will load based on the specifics of this pop, and when completed will close down. Any call or state control done within the script must be via API calls exposed by the specific telephony platform.
To discuss this option further please contact CallScripter Support