This is a legacy feature and is not supported in current CallScripter versions.
Plugin Controls Create Outbound Record
The following script variables MUST be present:
var_callbackDays – populate with either a datetime for absolute callback date in the format (dd/mm/yyyy hh:mm:ss), with a whole number for x amount of days in the future or leave blank for immediate callback
var_newRef – populate with the new reference number
var_newTelNo – populate with the contact telephone number
var_newName – populate with the contact name
var_newSessionId – will be written back to with the new session id when record is successfully created
var_newOutboundId – will be written back to with the new outbound id when record is successfully created
Choose the campaign and call list from the 'Advanced Properties' page
If the following script variables are present and populated the new call will be assigned to the agent specified, have the max attempts and a priority values set.
var_newAssignment – the agent id that you wish to assign the new call to. Without this the record will be assigned to all agents.
var_pri – the priority of the new call. Without this the call priority will be 0.
var_max – the max attempts of the new call. Without this the max attempts is infinite.
Article ID: 234, Created: January 15, 2009 at 9:25 AM, Modified: July 12, 2016 at 1:47 PM